Gambling at CH88 is designed to be a form of entertainment — not a source of income or a coping mechanism. This page sets out our commitment to player safety, the tools available to help you stay in control, and the support resources accessible if gambling ever stops being fun.
These tools are available to help you manage your gambling activity. We strongly encourage all users to use them — not just those experiencing difficulty.
Voluntarily exclude yourself from the CH88 platform for a set period or permanently. During exclusion, your account is suspended, all marketing is halted and deposits are blocked. Self-exclusion takes effect immediately upon confirmation.
Set daily, weekly or monthly caps on the amount you deposit into your CH88 account. Limits take effect immediately when reduced and after a cooling-off period when increased, protecting you from impulsive decisions.
Define the maximum amount you are willing to lose within a given period (daily, weekly or monthly). Once the limit is reached, further bets are blocked until the period resets. Loss limits are a powerful tool for financial control.
Set a maximum duration for each play session. When the limit is reached, you will receive a prompt and the session will end. Session limits prevent extended play that often leads to poor decision-making and fatigue-driven losses.
Periodic in-session pop-ups displaying your current session duration, total amount wagered and net win/loss position. Reality checks break the flow of play and give you a moment to decide whether to continue or stop.
Request a temporary account suspension for a defined period — from 24 hours to several weeks — without committing to a full self-exclusion. A cooling-off period is useful when you want a break without permanently closing your account.
CH88 is an adults-only platform. No person under the age of 18 — or the higher minimum age prescribed by the applicable operator license jurisdiction — may register, access, or participate in any activity on this platform under any circumstances. This restriction is absolute and non-negotiable.
Age verification is conducted as part of the KYC process. CH88 may require submission of a valid CNIC (Computerised National Identity Card) or passport to confirm your date of birth before enabling certain account features, particularly withdrawals. Where there is any doubt about a user's age, the account will be suspended pending verification.
Account holders are responsible for preventing minors from accessing their account. If you share a device with family members — including younger siblings or children in your household in Karachi, Lahore, Islamabad or elsewhere — ensure your account is properly logged out and password-protected when not in use.
Self-exclusion is the most powerful account protection tool available at CH88. It is designed for users who feel their gambling has become a problem, or who simply want a guaranteed break.
Log in to your account settings or contact support at [email protected] to request self-exclusion. Specify your preferred duration — from a minimum period to permanent exclusion.
Self-exclusion takes effect as soon as it is confirmed. Your account is suspended immediately, deposits are blocked and access to games is revoked. You cannot reverse self-exclusion during the chosen period.
All promotional emails, SMS messages, bonus offers and marketing communications are stopped immediately upon self-exclusion. You will not receive inducements to return to play during the exclusion period.
At the end of a time-limited exclusion, reactivation is not automatic. You must make a deliberate request to reinstate your account, with a mandatory cooling-off period before reinstatement is processed.
One of the most effective ways to keep gambling enjoyable is to set a firm budget before you play and to stick to it. CH88 provides several financial control tools to help you do exactly that — whether you are placing bets on PSL cricket matches, spinning slots or playing live casino tables.
The table below illustrates how you might structure a responsible gambling budget in PKR. These are illustrative examples only — amounts are yours to define based on what you can genuinely afford to lose.
| Limit Type | Example Setting | Protection Benefit |
|---|---|---|
| Daily Deposit | PKR 500 / day | Prevents overspending on any single day, including impulsive late-night sessions. |
| Weekly Deposit | PKR 2,000 / week | Caps total weekly outlay regardless of individual day limits, providing a weekly ceiling. |
| Monthly Deposit | PKR 5,000 / month | Anchors your monthly gambling budget to an amount decided when you are thinking clearly. |
| Daily Loss | PKR 300 / day | Stops play once you have lost your decided daily amount — avoids chasing losses. |
| Session Duration | 60 minutes | Prevents extended sessions that lead to fatigue and poor decision-making. |
Problem gambling can develop gradually and is often difficult to recognise in yourself. The following are commonly recognised warning signs. If you identify with several of these, we encourage you to take the self-assessment below and to reach out for support.
Honest answers to these questions can help you assess whether your gambling behaviour may be causing harm. If you answer "yes" to three or more questions, we strongly encourage you to seek support.
You are not alone. Gambling-related harm is more common than many people realise, and help is available. Below are support options that are accessible to users in Pakistan and internationally.
Our support team is the first point of contact for responsible gambling concerns. Contact us to request self-exclusion, set account limits, ask about cooling-off periods, or discuss any gambling-related worries in confidence.
Internationally recognised responsible gambling organisations provide free, confidential support for gambling-related harm. While local Pakistani counselling services for gambling are limited, international resources offer online and remote assistance accessible from Karachi, Lahore, Rawalpindi, Islamabad and elsewhere.
Problem gambling is recognised as a behavioural disorder and is often linked to anxiety, depression and financial stress. If gambling is affecting your mental health, speaking to a qualified mental health professional is strongly recommended. In Pakistan, mental health professionals and counsellors are available in major cities including Karachi, Lahore, Islamabad and Peshawar through hospitals, clinics and private practice.
In Pakistani culture, family is a core support network. If gambling is affecting you, speaking openly with a trusted family member — a parent, sibling or spouse — can be a powerful first step. Family awareness also helps prevent problem gambling from escalating silently.
CH88 does not use false urgency, countdown timers or "last chance" pressure tactics in promotional content. Bonus offers are clearly presented with T&C links visible.
Return to Player figures are presented as theoretical long-run averages, not session guarantees. CH88 never implies that games are "hot" or that wins are due.
Where our systems detect usage patterns consistent with problem gambling, CH88 may proactively contact the user to offer responsible gambling tools and support information.
Responsible gambling means enjoying the entertainment value of gaming while staying firmly in control. Read our FAQ for common questions, or review our Terms & Conditions for full platform rules.